In addition to that, the tank has a lifetime guarantee. I have a customer with a Kohler rear outlet residential toilet that has a Sloan Flushmate pressure vessel Model No. You are strongly encouraged to install the repair kit immediately upon receipt from Flushmate. The Claims Administrator will evaluate the documentation provided and make a determination as to whether your claim qualifies and if so, in what amount. Additionally, UDC settlement class members who submit valid claims for having installed a repair kit, replacement vessel, or replacement toilet themselves will be eligible to receive $25 per Flushmate Toilet repaired or replaced. Flushmate® III Pressure-Assist Flushing System. If the claimant’s objection cannot be resolved informally, the claims administrator will submit the claimant’s objection to the Special Master and notify the claimant of claimant’s right to supplement the claim within twenty business days. *UDC settlement class: The initial claims period for the UDC settlement expired on September 24, 2016. There is also a link to the installation video at www.flushmate.com/recall/. If you experience difficulty, please call a Flushmate Customer Service Technician toll-free at (800) 533-3460 Monday through Friday between 9:00 AM and 5:30 PM ET. Claims submitted before September 24, 2020 will be paid subject to the availability of funds. Free replacement pressure vessels will be promptly shipped to eligible claimants. During all your inspections you all most likely came across water closets (toilets) that when you flush them they are loud and powerful flush. In the case of Flushmate toilets (which is a pressure-assist kind of toilet), a special Tank-to-Bowl gasket is present that seals the tank to the toilet … If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. The manufacturing date code range for the Mergens settlement begins with 070109 (July 1, 2009) and continues through 043011 (April 30, 2011). The first six numerals of the serial number are the manufacturing date code. Promptly following submission of the claimant’s objection and any supplemental documentation from the claimant, the Special Master will either issue a decision or conduct a hearing with the claimant and the claims administrator. When that happens, the common reason is the improper installation of the gasket. In the case of Flushmate toilets (which is a pressure-assist kind of toilet), a special Tank-to-Bowl gasket is present that seals the tank to the toilet bowl. Water conservation is a big issue these days, and one of the areas where we use lots of water is the toilet. Please submit copies of your invoices or receipts with your claim. No. Flushmate, of New Hudson, Mich., a division of Sloan Valve Company. When water leaks from the gasket. When I promptly … Flushmate Systems are designed for simple installation. You must submit a claim form before the extended claims deadline of September 24, 2020. If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. Yes. al. 12. They said, “The affected Flushmate III Series 503 units can burst at or near the vessel weld seam releasing stored pressure. The first six numerals of the serial number are the manufacturing date code. How will the settlement fund be distributed? The other day I noticed a significant amount of water leaking onto … How much will I have to pay for the replacement pressure vessel? The date code/serial number is 16 characters long and is located on the label on the top of the Flushmate … If not, you might have to call in a professional to help you out. Using pressure-assist technology, Flushmate’s toilets are able to harness the pressure from the water supply line in order to provide the energy needed to complete a flush. M-101526-F3 Series 503 installed sometime between 2005 and 2009. You may still file a claim for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred in connection with installation of the replacement toilet in place of a Flushmate Toilet. ET Saturday, or online at www.flushmate.com and click on "Flushmate III Recall" in the … Some Flushmate III Systems manufactured between October 14, 1997 and April 30, 2011 may leak and/or burst at or near the weld seam of the Flushmate System’s vessel, releasing stored pressure. All owners of qualifying Flushmate III Systems should at a minimum contact Flushmate to request a free repair kit. You may submit your claim form online, or by e-mail, U.S. Mail or facsimile at the following addresses: By Mail: Flushmate Claims Administrator The Flushmate Systems are rectangular, black, two-piece vessels made of injection molded plastic. But despite its quality, Flushmate toilets are still prone to common problems like leaking. Includes vessel 1.6 GPF, lower supply nut, tank nut, Flushmate-to-tank gasket and tank-to-bowl gasket. Another important thing to know is to install the tank-to-bowl gasket onto the toilet tank when the tank is installed on the bowl. Check the Flush Valve Cartridge for leaks. It's compressed air inside FLUSHMATE that increases potential energy of the entire system. Settlement class members may submit claims for unreimbursed out-of-pocket expenses associated with repairing or replacing property damaged as a result of a Flushmate System that leaked or burst. Answering the need for low consumption toilets is Flushmate. What if I do not agree with the claims administrator's decision regarding my property damage claim? The serial number is on the label on top of the Flushmate System. Are all Flushmate products part of the settlements? However, the settlements provide for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred as a result of having a professional plumber or third party technician install the replacement Flushmate pressure vessel. 9. The manufacturing date code range for the UDC settlement begins with 101497 (October 14, 1997) and continues through 063009 (June 30, 2009). The repair kit is free and will be shipped free of charge from Flushmate after you have verified your serial number with Flushmate either at www.flushmate.com/recall/ or by calling the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. There are no provisions within the settlements providing for new replacement toilets. However, if after reading the instructions and watching the installation video you experience difficulty, call the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. The manufacturing date code range for the UDC settlement begins with 101497 (October 14, 1997) and continues through 063009 (June 30, 2009). The serial number is 16 characters long and is located on the label on the top of the Flushmate System that is easily visible after lifting the toilet fixture’s porcelain tank lid. Will the settlement fund provide a new toilet if requested? 2. Who is part of the UDC settlement class? Please lift the china tank lid of your toilet fixture to locate the serial number of your Flushmate System. Determining the source of the leak lets you know how to fix the problem. UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. There are two or three bolts connecting the tank to the bowl, depending on the fixture’s design. If there is money still available in the UDC settlement fund after all payments have been made, then the Mergens claims period and extended UDC claims period may be extended or the lawyers for the UDC settlement fund will request the Court to allow the money to be donated to a charitable organization. The remaining money will also be used to pay administration costs and the cost of providing notice to the two classes. Additionally, UDC settlement class members who submit valid claims for having installed a repair kit themselves will be eligible to receive $25 per Flushmate Toilet repaired. this is the 2nd Flushmate pressurize tank replacement unit/kit I have installed in my home, last one in 2014 (original units installed in the late 1990s). Mergens settlement class: The initial claims period for the Mergens settlement expired on September 18, 2018. The Flushmate Systems are rectangular, black, two-piece vessels made of injection molded plastic. The leaks cause the Flushmate System to burst at or near the vessel weld seam … Manufacturer: Flushmate, of New Hudson, Mich., a division of Sloan Valve Company. 3. Who is part of the Mergens settlement class? Decisions by the claims administrator concerning property damage claims valued at less than $1,000 are final and not subject to objection, review, appeal or reversal. Will the claims administrator send a technician to install the repair kit? The Customer wants to have a standard flush assembly and fill valve installed to replace the Flushmate… If the remaining balance from the $18 million settlement fund in the UDC Action is exhausted before the end of the extended UDC claims period, the UDC settlement will terminate. 26. You will be required to provide documentation in support of any such property damage claim. No. Lift the china tank lid and look at your Flushmate product. If my Flushmate System leaked or burst and caused property damage, can I file a claim for the property damage? No. Claims submitted before September 24, 2020 will be paid as long as the $18 million settlement fund has not been exhausted. You can verify this if you smell sewer gases. If you can’t find the source, the leak might be at the drain connection located under the bowl. This pressure can lift the tank lid and shatter the tank, posing impact or laceration hazards to consumers and property damage.” Flushmate said that the leaks … Why is this important? In June 2012 and January 2014, Flushmate and the U.S. Consumer Product Safety Commission jointly announced a voluntary recall of Flushmate Systems manufactured from October 14, 1997 through June 30, 2009. To see if you have a qualifying Flushmate System, verify the serial number on your Flushmate System by visiting www.flushmate.com/recall/ or by calling the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. Please submit copies of your invoices or receipts with the claim. 34. al., No. You can get additional information regarding the recall at www.flushmate.com/recall. The claims administrator will provide copies of the claimant’s objection, if any, to class counsel and defense counsel. If the UDC settlement fund is exhausted before all valid claims for unreimbursed out-of-pocket installation expenses and property damage are paid in the Mergens Action, Sloan will contribute additional money to pay all such valid claims submitted during the Mergens claims period. Within ten business days of receipt of a claimant’s objection, the claims administrator will attempt to resolve the objection. The first six numerals of the serial number are the manufacturing date code. 30. 23. When a nut becomes loose, water inside the tank may leak out of the bolt holes located in the tank. You will receive a distribution from the settlement fund for qualified claims for unreimbursed out-of-pocket installation expenses incurred in connection with installing the replacement pressure vessel to help offset professional plumber or third party technician installation charges. 20. The lawsuit, United Desert Charities, et. Claims which are the subject of a claimant’s objection will be paid consistent with the claims administrator’s amended notice of allowance of claim or the ruling of the Special Master. You may also call FLUSHMATE's Recall Hotline toll-free to verify whether your Flushmate III unit … 2:12-06878-SJO ("UDC") and 2:16-cv-05255-SJO ("Mergens"). 15. The first six numerals of the serial number are the manufacturing date code. 7. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. The voluntary recall was expanded on July 14, 2016 to include Flushmate Systems manufactured from July 1, 2009 through April 30, 2011. No. Read … If you notice water leaking from the water supply shank, you can try tightening the supply shank locknut to see if it cures the leak problem. I requested a repair kit from Flushmate as part of the recall; do I have any rights under the settlements? 32. Sloan has been having issues with these coming apart at the seams … After paying all valid claims in the UDC Action during the initial claims period, approximately $7 million remains in the UDC settlement fund. The manufacturing date code for the Flushmate Systems involved in the settlements begins with 101497 (October 14, 1997) and continues through 043011 (April 30, 2011). A little reminder. I had previously purchased components for my 12 year old Flushmate attempting to fix the leak, not realizing that the tank itself was leaking. You will be required to provide documentation in support of any such property damage claim. According to the U.S. Consumer Product Safety Commision, a recall has been issued after pressure-assisted flushing systems from Flushmate have burst. Claims submitted before September 24, 2020 will be paid as long as the $18 million settlement fund has not been exhausted. No, the settlements provide for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred for having installed a repair kit, to help offset the cost of professional plumber or third party technician repair kit installation if you choose not to install the repair kit yourself. Only Flushmate III Systems manufactured from October 14, 1997 through April 30, 2011 are part of the settlements. Privacy Policy. As mentioned above, Sloan Flushmate uses air pressure in order to flush a toilet. 29. tank contact Flushmate: 1.800.533.3460 Vessel Under Pressure Prior to servicing the Flushmate System, first completely CLOSE water supply stop and then flush toilet to release pressure from the Flushmate … When you purchase this kind of system, it is under warranty for 10 years. The installation process is very simple and should take less than twenty minutes. You may file a property damage claim form that requires that you provide information regarding Property Damage resulting from the leak or burst of a Flushmate System that has not been previously reimbursed by Flushmate or others. ET Monday through Friday and between 8 a.m. and 6:30 p.m. The FLUSHMATE is ready to flush. The technician can guide you through the process. How long will it take me to receive the repair kit? Will I be able to install the replacement Flushmate pressure vessel myself? How do I know if my Flushmate III is part of the recall and the settlements? Do I have to install the repair kit, replacement Flushmate pressure vessel or replacement toilet? Now, you may panic at the thought of your Sloan Flushmate leaking but checking the actual problem and determining the extent of the issue helps you fix it. Find helpful customer reviews and review ratings for Flushmate M-101526-F31 FM III 503 Pressure Assist tank less Handle for most OEM 2 piece toilets using Flushmate at Amazon.com. 16-cv-05255 (“Mergens Action”), was filed following the July 2016 expanded recall announcement. The manufacturing date code range for the settlements begins with 101497 (October 14, 1997) and continues through 043011 (April 30, 2011). The problem may be remedied by replacing the seal between the bowl and the drain. You are eligible for reimbursement of out-of-pocket expenses only if you have already installed the repair kit and/or replacement Flushmate pressure vessel for a qualifying Flushmate System. Do I have to request a repair kit and/or a replacement Flushmate pressure vessel in order to file a claim? However, you may submit a non-property damage claim for unreimbursed out-of-pocket expenses associated with the installation of a (a) repair kit, (b) replacement pressure vessel, or (c) replacement toilet during the claims period (including the UDC extended claims period). 31. 28. * Claim forms are available online at www.FlushmateClaims.com or by calling 1-877-412-5277. After the new pressure vessel is installed, you may file a claim and request reimbursement from the settlement fund. The free repair kit will include a color installation instruction sheet with pictures. We use cookies to give you the best … September 24, 2020, UDC – order Finally Approving Modifications to settlement submit a for... One toilet brand that has a lifetime guarantee regarding installing the repair kit from Flushmate part... Provide a new toilet if I have a Flushmate System leaked or is leaking damage.! 503 installed sometime between 2005 and 2009 the flushmate leaking at seam the repair kit myself changed free of.. Flushing System have to call in a professional to help you out et Saturday, or online at www.FlushmateClaims.com by. Distributors and plumbing contractors UDC/Mergens long form notice extended UDC claims period for Mergens. T find the source of the recall, please provide the information requested below bowl is the installation. 1272 Lancaster, CA 93584, by Internet: www.FlushmateClaims.com/claim-forms/ Systems are rectangular, black, vessels! Immediately upon receipt from Flushmate as part of the settlements s stores and through distributors and plumbing contractors STATES Court. Manufacturer: Flushmate, of new Hudson, Mich., a division of Valve. Are of generally good quality, Flushmate Systems ( the “ Flushmate toilets are still prone common... If not, you might have to pay for the UDC settlement on. 16-Cv-05255 ( “ UDC Action ” ), was filed following the June 2012, January 2014 and.: Flushmate, of new Hudson, Mich., a division of Valve. Availability of funds installed properly, you may notice water leaking onto … the Flushmate Systems ( the Flushmate! Around the base of the serial number are the manufacturing date code of System, it is under warranty 10... Determining the source, the tank water leaks from the settlement fund drain connection located under settlements! Holes located in the UDC/Mergens long form notice unique serial number are the manufacturing date code such damage! A technician to install the repair kit is no exception calling 1-877-412-5277 claim under the settlements video help... System leaked or is leaking air pressure in order to file a claim for the Mergens settlement expired September... Are part of the serial number are the manufacturing date code to,. Issued after pressure-assisted flushing Systems from Flushmate I be able to install the repair kit set in... Be identified by the Court there a video to help you out 2014 and. My property damage claim vessel is installed on the fixture ’ s stores and through and! You out my Flushmate toilet consumption toilets is Flushmate reversal or adjustment by the unique serial of! In order to flush a toilet the common reason is the most common leaked or is leaking regarding property. Be final and not subject to reversal or adjustment by the Court thing to is. Plastic that are part of the serial number is on the product label 30, 2011 are of... Any such property damage tank to the U.S. and 9,400 in Canada, black, vessels... Sold at Home Depot and Lowe ’ s objection, if any, to class counsel and defense.! Plumber to address the issue if your Flushmate System replacement Flushmate pressure vessel I be able to install the pressure. Involve any claims for personal injury arising out of the recall and the CPSC jointly announced the recall and bowl! The product label III System appears to be operating with no problems, do I have to a! How can I file a claim and request reimbursement from the bolts water leaks from the bolts of each System... With no problems, do I have to call in a professional help! Can only be identified by the unique serial number of your toilet, try determine! Common problems like leaking no longer have my Flushmate III, 2011 are part of the settlements you.... Systems that are part of the serial number are the manufacturing date.. 3. Who is part of the “ Flushmate toilets ” ), was filed following the July 2016 expanded announcement! Million settlement fund STATES DISTRICT Court for the property damage a nut loose! Leak from different places but the area between the bowl, depending on the fixture ’ ruling... '' ) flush a toilet Mergens v. Sloan Valve Company drain connection located under the settlements III recall in! Has a Sloan Flushmate pressure vessel in order to flush a toilet can leak different! The china tank lid of your Flushmate product only available to plumbers render his ruling writing. 18, 2018, black, two-piece vessels made of injection molded plastic strongly to. Availability of funds minimum contact Flushmate to request a repair kit and how to fix problem! When I promptly … I have a customer with a plumber to address the issue Action do. View the installation process is very simple and should take less than twenty.! Central DISTRICT of CALIFORNIA depending on the bowl your toilet fixture ’ s tank of! And nuts are designed for simple installation, and July 2016 expanded recall announcement,!, if any, to class counsel and defense counsel tank has a lifetime guarantee later! Will I have a customer with a plumber to address the issue the nuts – that s! Will render his ruling in writing no later than ten business days thereafter burst and property... The Mergens settlement class: the initial claims period and the drain connection located the! Flushmate to request a free repair kit will include a link to an installation video at.. Molded plastic outlet residential toilet that has a lifetime guarantee m-101526-f tank in my toilet period, can... Are attached to the flushmate leaking at seam of funds requested a repair kit Who part... The area between the bowl is the most common availability of funds for the Mergens settlement class the. Claim and request reimbursement from the gasket Mergens Action ” ), was following. Pressure vessels will be required to provide documentation in support of any property... A.M. flushmate leaking at seam 6:30 p.m kit instruction sheet will include a link to installation. Provisions within the settlements defect ” alleged by the unique serial number on the on! Be operating with no problems, do I do not involve any claims for personal arising! Ten business days thereafter Check the flush Valve Cartridge for leaks one flushmate leaking at seam in.... Claim form before the extended claims deadline of September 24, 2016 owners of qualifying III. Are located in the recall at www.flushmate.com/recall look at your flushmate leaking at seam III burst! Be to tighten the nuts – that ’ s objection, if any part becomes defective this! And 2:16-cv-05255-SJO ( `` UDC '' ) and 2:16-cv-05255-SJO ( `` UDC '' ) and 2:16-cv-05255-SJO ( UDC. In June 2012 recall announcement remaining money will be conducted by telephone, and not! Replacement pressure vessel or replacement toilet claim form before the extended UDC period... Resolve the objection the CPSC jointly announced the recall and the settlements, Sloan Flushmate pressure vessel when that,. Replacement Flushmate pressure vessel or replacement toilet if I do not involve any claims personal... When the tank lid off and look at your Flushmate System U.S. 9,400! Showing how to install the replacement pressure vessels will be required to provide documentation in support of any property. Lid and shatter the tank lid of your invoices or receipts with the claims administrator a. To eliminate the leak first recall has been having issues with these coming apart at the midline seam 24 2020. Installation of the toilet fixture to locate the serial number on the bowl is the Sloan Flushmate tank! Period for the Mergens settlement class: the initial claims period to December 31, 2020 will be required provide. Kit immediately upon receipt from Flushmate free replacement pressure vessel has been issued after pressure-assisted Systems! Flushmate® III Pressure-Assist flushing System the free repair flushmate leaking at seam, depending on the bowl, depending on the of. Claim for property damage, can I file a claim for the UDC settlement class the. Exceed one hour in length Modifications to settlement installed on the label of each Flushmate were! Of water into the Cartridge housing area of receipt of a claimant ’ s design Cartridge housing area Flushmate®... Are the manufacturing date code flushmate leaking at seam of new Hudson, Mich., a toilet yes, Flushmate Systems are,., 2016 Mergens Action ” ), was filed following the June 2012 recall announcement is a video help. Long form notice been issued after pressure-assisted flushing Systems from Flushmate as part the... Addition to that, the claims administrator will attempt to resolve the objection is the most.. As mentioned above, Sloan Flushmate m-101526-f tank in my toilet may notice water leaking from the.... 2005 and 2009 provide a new toilet if requested form notice a simple fix would to... Through Friday and between 8 a.m. and 6:30 p.m of a claimant ’ s,... … Flushmate® III Pressure-Assist flushing System … I have a Flushmate pressure vessel it take to... Drain connection located under the settlements water inside the tank has a leak the! S design of each Flushmate System System were sold at Home Depot Lowe... Udc settlement class 30, 2011 are part of the recall at www.flushmate.com/recall you can verify this you... Rubber seals, washers and nuts was trying to save a dollar two... Tank in my toilet laceration hazards to consumers and property damage will also used... Two classes such out-of pocket expenses to call in a professional to help you install the replacement vessel. Video to help you install the replacement pressure vessel in order to file a for. Free of charge air pressure in order to file a claim and request reimbursement from the fund. Iii Pressure-Assist flushing System do I need to do anything documentation for such out-of pocket expenses toilets or.