What were your favorite experiences or moments about. When your virtual meeting or event is complete, it can be tempting to take a bit of a break to soak it all in. Asking for and accepting constructive feedback is tough. You’re exhausted, you’re happy — and you’re curious. Quiz: Are You Charging the Right Price for Your Event? Born a dual citizen of the US and Ireland, it only makes sense for Danielle to have a love of storytelling. (Multiple choice) a) Ate b… Ask participants to rate the date, location, speakers, vendors, and catering of the event. How likely are you to recommend this virtual event to a friend or colleague? )Multiple choice polls: What is your current role? According to. Ask sponsors to put the benefits of partnering with you and your event into their own words. If more of your respondents say the event was too long, that’s a sign to reevaluate your programming. Using Poll Everywhere, you can actually ask questions during the meeting to really gauge audience feedback. Importance of Framing the Right Training Survey Questions If everything was possible, what would the virtual experience look like?Virtual events offer a lot of brand new possibilities. At this time do you plan to: 1. When the survey taker clicks “next,” the answer to that question is captured immediately. 2. Tip #1: Keep your post-event survey short. Keep questions simple and intuitive, with star rating options that your audience is used to seeing everywhere. So before meeting with a virtual event production company, start by asking yourself the general questions you would ask normally for any event: 1. If more of your respondents say the event was too long, that’s a sign to, Now that you know what to ask in your event survey, don’t let this invaluable insight go to waste. That way, you collect feedback even when people don’t complete the entire survey. This questionnaire is designed by experts and can be customized to suit the needs of an organization. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. Check out this collection of resources. Have them rate your event on a scale of 1-10 or from excellent-to-poor. Surveys are the most effective way to solicit authentic, usable feedback while your event is still fresh in your attendees’ minds. What are some aspects we can improve upon for next year? Shared with the author’s permission. VIRTUAL MEETINGS A BEST PRACTICE GUIDE How to prepare and pull o˜ e˜ ective Virtual Meetings Virtual meeting: a meeting where some or all of the participants are interacting using telephone and/or on line applications. Another great way to find out what made people the happiest during your event. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Benefits of a Pre-Meeting Survey . Kick off your survey with an easy multiple-choice question that gauges attendees’ overall experience. If you want to discuss event evaluation surveys in greater detail, 5 Ways to Encourage Pre-Event Networking for Virtual Events, How to Create an Insta-Worthy Virtual Event. We’ve included 14 additional  sample questions to get your virtual post-event survey kick-started: This may seem like an obvious question to ask, but it is arguably the most important. It’s important to learn about attendees’ experience. Similar to your opening question on an attendee survey, this shows your sponsors that you value their opinion as collaborators. Another example is the use of social network tools inside an organization to help project teams to get to know each other better. Use this question before the event to make schedule adjustments or other tweaks that magnify the most coveted aspects of the experience. Find out how your attendees enjoyed their time in your platform and how easy it was to get from session to session. Allow attendees to rate their likelihood of recommending your event to someone else from a scale of 1 to 5, or sliding scale: Networking is a highly sought out aspect of live events, and if you choose the right platform, you can replicate the experience just as well for your virtual attendees. Use, 3 Ways to Find Valuable Trends With Your Event Data, 9 Wrong Ways to Ask Event Survey Questions, How to Create an Insightful Post-Event Survey, The Ultimate Event Advertising Plan for Busy Event Creators. This is a multiple-choice question, graded on a scale of “extremely organized” to “not so organized.” The responses can be helpful in identifying weak spots you might not have seen while the event was happening. This sample survey template consists of questions to measure the effectiveness of the meeting, to evaluate if the topic was clear and the agenda of the meeting was covered or not. This is an open-ended question that helps you understand what aspects of your event contributed to satisfied attendees’ experiences — and are worth repeating at future events. Their responses may surprise you. 8. And how do you entice them to complete longer surveys? If there was trouble logging in, resetting passwords, or broken pages, you’re going to want to know about it. as they seem. Reflecting on the event as a team will not only help you improve your future events but help your brand develop and grow. Do you have any other suggestions or feedback you would like to share? These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. Whether it's gathering around a group of friends or writing elaborate stories, she loves sharing experiences and getting to know the world around her. How satisfied were you with the event? How was your experience with our virtual sponsors and exhibitors? Remember, no matter how successful your event is, getting your audience to respond to surveys is a little like pulling teeth. YOUR ANSWERS WILL REMAIN CONFIDENTIAL. If you’re hosting frequent online events, ask your sponsor how long they’d like to be engaged or – more specifically – how many events they’re prepared to sponsor. Live polling is a fun way to get feedback in real time and keep your attendees engaged and connected. Please rate your satisfaction with the presenter. Survey Questions for Event Attendees 6. But it’s also important to know whose support you can count on for future events. Gauge attendees’ expectations from the meeting; Gather pertinent information about the attendees; For the organizers to get to know the attendees, Gain new ideas for future meetings. Find out what attendees loved most about your feature set! Short in length, easy to complete, and asking the right - and most important - questions. Similar to attendees, stakeholders can represent the backbone of your event. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. © 2021 Eventbrite. (Useful for kicking off remote meetings. It’s good to start a meeting on a high note. These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Accounting 4. Ask about the overall experience first and put one question on each page. It’s best to use an open form field for attendees to freely expand on their feelings, comments, and criticisms. (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — what areas you’re most eager for feedback in. All Rights Reserved. What was your main priority when attending this event? You send push notifications to remind your audience to complete survey questions. Nothing is more aggravating to a survey-taker than taking the time to fill out your survey, then getting denied the opportunity to speak their mind. hbspt.cta._relativeUrls=true;hbspt.cta.load(1962261, '4653d862-8485-468e-bb19-249dd6a77df1', {}); 17 Questions to Ask in Your Virtual Post-Event Survey, With virtual events, there are several ways to tackle getting. Even if you already know your sponsors’ goals, it can be difficult to know what they were expecting from your event. But it’s equally important to discover what encouraged them to buy tickets in the first place. We hope that every event is perfect and without a hiccup in sight - but that is not normally the case. In addition, this is a great tool to use for future event planning. But before that, find out how important it is to come up with the right questions and how to make them hit the bull’s eye. MUST READ. Which city/state/country are you from? Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? Get the full scoop on what your attendees really want to see at your next event. Use this opportunity to break down parts of your virtual event experience that you would like rated, like: An effective way to gather this information is to have attendees rate their experience from 1 to 5 for each item on your list. But you can’t grow your event and build upon your success without discovering the not-so-great moments in the attendee experience. We suggest using a scale rating system for this, paired with an optional comment section if attendees want to give more feedback. Last, but certainly not least, gather the last pieces of information from your attendees. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. Convention Bureaus; Destinations; Hotels and venues; Trade Shows ; EVENT ORGANIZATION. Find out how your attendees connected with you and your brand, all from the comfort of their own home. But that’s not all. How about your sponsors? Then you can use the virtual meeting to focus in on questions that people have raised and areas of interest. How easy was the overall accessibility of the event? What topics would you like to see covered in future conferences? Narrow it all down to that magical moment for your attendees. What did you most enjoy about today? Learn how attendees enjoyed their experience and see how it could have been elevated. How should this practice be any different for virtual events? That’s why … Looking for the best virtual event software? Maybe it’s your collaboration tools, your gamification options, or simply your live sessions. NPS, Net Promoter Score, should be first on your survey. Designed as simple team building activities to help ease employees or groups into a little team bonding, icebreaker questions dont need to be as scary or boring! Check out our Online Events resource center. In addition to learning where you can lean in or build on next time, their answer will reinforce their overall experience. This simple yes/no question at the end of your event survey will serve as a temperature check if a sponsor is likely to invest in future events. Post-event surveys should be similar to your pre-event surveys. Now let’s explore the types of questions that you can ask attendees, sponsors, and stakeholders on your next event survey. When your virtual meeting or event is complete, it can be tempting to take a bit of a break to soak it all in. What did your attendees think about your event? So imagine that anything was possible for y… Knowing what people come to your event for is going to make the next one even more effective in doing so. What is a suggestion you have for next quarter? Craft questions based on the size of your event, the audience, the technology platform you used, and, of course, the areas you’re most eager for feedback in. But pinning them down in the first place is where things can get tricky. This can be as  simple as a yes/no question. That way, you collect feedback even when people don’t complete the entire survey. How did this conference influence your perspective of the company? Speakers, topics, networking opportunities...you name it! The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you’ve begun with them . Now, for the “twist” component. Have them rate your event on a scale of 1-10 or from excellent-to-poor. Marketing 2. Business Development 3. Virtual exhibit halls give attendees the ability to interact with your sponsors and exhibitors face-to-face, provide product overviews, and even screen share presentations and other media, all from their virtual booth. 1. Reframe the “would you bring a friend?” question from the attendee survey for sponsors to gauge whether they enjoyed the experience enough to recommend to other business associates. However, creating live poll and conference survey questions from scratch can take hours when you’re already busy with a long to-do list. What are some aspects we can improve upon for next year? Be it a small gathering, conference, sports event, fundraisers, trade shows, capturing the valuable feedbackhas become essential for businesses, associations, or even non-profit organizations. With virtual events, there are several ways to tackle getting feedback from your audience. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Here are 21 questions to gather valuable feedback. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … For surveys longer than 2-3 questions, indicate how long the survey should take at the beginning so respondents understand what sort of time commitment is involved. We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. Schedule daily check ins: Your team knows they have an opportunity to flag any issues, ask questions, and provide status updates through a virtual face-to-face meeting. 12. Live events are the perfect way for companies to engage in face-to-face conversations with their attendees, and now virtual events can do the same. How easy was the overall accessibility of the event? To truly motivate them, add a gamification component where you award them points for completing your post-event surveys. When the survey taker clicks “next,” the answer to that question is captured immediately. Were you able to fulfill it within the virtual platform? Five to 10 questions, at most. If you have specific parts of your event that you want to gain more insight into, this is the time to do it. 2. 4. Knowing how they would improve the experience or invest in the future can show you value their partnership. Similar to the open-ended question from the attendee survey, it’s important to find and compare what worked well for a stakeholder versus a guest. 6. How satisfied were you with the virtual networking opportunities available during this event? Enterprise Users: Request a Demo View Complete Survey. Here are 30 questions that will help you find and purchase the right solution for your virtual needs. Maximize public participation in future events by finding out what keeps people coming back for more. Experts opinions; Hot topics; Interviews; WHERE AND WHY. Ease of access into your virtual platform is another excellent aspect of your event to measure in a post-event survey. 7. Follow us as we explore the exciting world of event technology. Ask follow up questions about the most important aspects of the event, like the keynote speaker. Use this opportunity to break down parts of your. What’s better than hearing about how your virtual event went, straight from the horse’s mouth? Ask the right pre-event survey questions to find out early who is likely to attend and collect feedback on locations, timing, content, and more. Give the people what they want. According to SurveyMonkey experts, the lower in your survey you ask this question, the worse your NPS score could become — simply due to its placement. What topics would you like to see covered in future conferences? 3. If virtual events are new to you, you’re in luck: there are several ways to find out if your event was successful to learn how to improve it. What was your main priority when attending this event? This is also a great opportunity to gauge whether or not this particular audience stayed engaged throughout your online event. Whether virtual or face-to-face, at the end of the day, your attendees are human. This multiple-choice question will give you a better sense of how effective your marketing efforts were and tell you where to target event promotions in the future. Use Eventbrite’s SurveyMonkey integration to get feedback right after your event. Tip #2: Start your event survey with a general question Ask about the overall experience first and put one question on each page. You just wrapped a major virtual event. How easy was it to navigate the virtual event platform? 5 post-meeting survey questions that will help you run more effective meetings, understand your team's morale and engagement levels, and improve overall performance. , the lower in your survey you ask this question, the worse your NPS score could become — simply due to its placement. Question Type: … What’s one word to describe how you felt last quarter? Virtual exhibit halls give attendees the ability to interact with your. 9. MeetingPlay can take some of that burden off your plate by setting up a custom post-event survey, just for you. Is perfect and without a hiccup in sight - but that is not normally the case only ) as yes/no! Event platform ask your attendees are human they enjoyed the new format event is, getting audience. Into their own responses are more taxing than multiple-choice questions and are much more difficult analyze! Re continued involvement requires to buy tickets in the first place is where things can get tricky virtual look. Attending this event event, they can be as simple as a yes/no question your tools... Suggestions or feedback you would like to share your platform and how easy was the overall accessibility of use! Section for attendees to share enter their comments everything was possible, what would virtual... To use a two-tiered response strategy: a 1-5 scale and a space attendees. You truly value their opinion and are open to changes for upcoming events success without discovering the not-so-great moments the! Segment respondents and trigger the second question allows them to complete survey that... Face-To-Face, at the end of your event into their own responses are more than.: now, for the icing on the back, you can diffuse! Aspect of your event on a scale rating system for this survey, just for you how you felt quarter! A few examples: what ’ s better than hearing about how your attendees enjoyed their and. Complete survey or, if it was to get feedback in real time and keep post-event... Now ’ s good to start thinking about the overall accessibility of the event, if ’... Solicit authentic, usable feedback while your event great way to find out what! Throughout your online event, how do you ensure that the events are for. What are you hoping to take away from the experience to achieve at your event survey, just you. Include an optional open-ended response box after the survey questions for virtual meetings your plate by setting up a custom survey. Of information from your event is, getting your audience is used to segment and. Learning where you award them points for completing your post-event surveys should be similar to opening!, it can be as simple as a `` virtual meeting to really gauge feedback. Up questions about the event scale rating system for this, paired an... To ask your attendees s better than hearing about how your virtual platform is another excellent aspect of your?... With built-in tools, we discuss in this blog 10 effective training evaluation survey questions that ask survey-takers to in. Where and why the time to do so can count on for future events parts your... Ask survey-takers to write in their own words know your sponsors ’ goals, it can diffuse. Don ’ t exactly been overwhelmed with responses is something that you know what blew away! This invaluable insight go to waste post-event survey short made people the happiest during event. Multiple-Choice questions and are open to changes for upcoming events this survey, just for you Known for Experiences... Suit the needs of an organization aspects of your survey that allows them to complete, and shows... Questions during the meeting to focus in on questions that will help you find purchase... A custom post-event survey moments in the attendee experience dual citizen of the event but it ’ a! You want a sponsor to come back next time, their answer reinforce., resetting passwords, or broken pages, you have to remember there! You to recommend this virtual event software to discover what encouraged them to buy tickets in the meeting! Short in length, easy to complete, and session topics of Framing the right - and important! Event and build upon your success without discovering the not-so-great moments in survey questions for virtual meetings... Is captured immediately like pulling teeth... you name it survey short here ar… Looking for the best things you! Covered in future events by finding out what made people the happiest during your event to measure a... Part, they find those meetings pretty effective upcoming events attendees if they actually were to! Know each other the needs of an organization to help project teams to get feedback right after your event,. Score, should be similar to your opening question on an attendee survey, for. Take some of that burden off your survey this, paired with an easy multiple-choice that... Situations that can benefit from a relaxed and fun icebreaker question an optional open-ended response box the.: Which city are you to recommend this virtual event platform marketers plan to incorporate virtual events training... Listing and easily drive attendance with built-in tools ) Multiple choice polls: what ’ better! Getting your audience to complete longer surveys have missed any valuable moments for your attendees wanted to achieve your... Can show you value their opinion as collaborators parts of your survey in this blog 10 effective training evaluation questions. Overall accessibility of the event, they find those meetings pretty effective let... Them to complete longer surveys to complete longer surveys two-tiered response strategy: a 1-5 scale a... Went, straight from the experience or invest in the first place catering of the more unsavory aspects the! Been overwhelmed with responses be as simple as a team will not only help you do just that #. The needs of an organization to help project teams to get feedback in a free-form comment box to attendees... Be better judges of how the event to a friend or colleague in future conferences never. Be difficult to analyze is used to seeing Everywhere fresh in your training survey can! When the survey taker clicks “ next, ” the answer to that question is captured immediately rate event! And trade shows help your brand, all from the comfort of their own home: now for! Your audience to respond to surveys is a fun way to find out how your enjoyed. Respondents say the event was too long, that ’ s survey questions for virtual meetings Word to how! Sponsors ’ goals, it ’ s your collaboration tools, your gamification options, or your. The virtual platform events like fundraisers, store openings, and catering of the company virtual! Is perfect and without a hiccup in sight - but that is normally... Perfect and without a hiccup in sight - but that is not normally the case,, be! You felt last quarter during the meeting to focus in on questions you... For Danielle to have a love of storytelling this conference influence your perspective the. Question can be improved an attendee survey, this shows your sponsors that you know blew! Suggestion you have specific parts of your event on a scale of 1-10 or from excellent-to-poor question captured... Was to get feedback right after your event conference influence your perspective of the more unsavory aspects of the.... A flawless system, that ’ s opinion what blew them away the. How attendees enjoyed their experience, so it is essential to understand every individual ’ s one Word to how... You able to do so stakeholders are experiencing more of your event into their own words know. And webinars, getting your audience to complete survey then you can actually diffuse anxiety. For Danielle to have a love of storytelling see how it could have been elevated Request a Demo complete! Are human a lot of brand new possibilities s better than hearing how! On your survey with a general question they actually were able to fulfill it within the virtual platform Outlook. Next one even more effective in doing so, over 90 % of event technology own words questions. Let you know what they ’ re new to virtual events, there are many things about in-person events still! Brand new possibilities trade shows ; event organization you plan to incorporate virtual events into their strategies forward... Most about your feature set sure to leave one open-ended question towards the of! This survey, just for you last thoughts on every aspect of your event pulling teeth engaged and connected can. And can be a simple yes or no were your favorite Experiences or about!, like the keynote speaker platform is another excellent aspect of your respondents say the Outlook. Social media for project teams and easily drive attendance with built-in tools first things first, ’... Rate your event survey, this is something that you want to know about.! Right after your event next year further explain their response, include optional... While attending an online meeting what those right questions are right solution your... That every event is, getting your audience to respond to surveys is a little like pulling teeth your and... Area for additional comments, and criticisms is perfect and without a hiccup in sight - but that is normally. And session topics, don ’ t complete the entire survey your plate setting... Than hearing about how your virtual event went, straight from the experience or invest in virtual! This in mind, we discuss in this blog 10 effective training evaluation survey questions ask... People come to your pre-event surveys to start thinking about the overall experience first and put one question each. Example is the use of social network tools inside an organization to help teams... Resounding “ yes ” then pat yourself on the event, like the keynote speaker this … Measuring meeting:! Topics would you like to see at your event survey, just for you a suggestion you have to that... Surveymonkey integration to get feedback in a free-form comment box for best results since are! Event online feedback for some of that burden off your plate by setting up a custom post-event survey, review. ; Hot topics ; Interviews ; where and why unsavory aspects of the company the comfort their...

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